FAQ Long Term Elder Care

What is the Long-term/Elder care benefit?

This benefit is a one-stop resource for those who are concerned about or actively caring for an aging parent or other family member. Aging experts draw on their experience, knowledge of local resources, and the latest information on aging to answer questions, identify the real issues, and arrange for the help and resources for members and their aging family members needs.

How does this benefit work?

Simply call the toll-free number located on the membership card to speak with an elder care representative. Once eligibility is established, the member will be asked for information that will assist the representative in directing them to the appropriate elder care specialist. The trained and experienced elder care specialist will help with understanding the issues related to caring for an older person and assist in making the right choices.